The website www.floorkey.com (hereafter referred to as "Floorkey") is an online platform for publishing and obtaining property related information. Floorkey is owned and hosted and operated by Ace Digibits LLP, Mumbai, India.
By using Services of Floorkey, user agrees unconditionally to all terms and conditions enumerated hereunder. You must be 18 year of age or older to be eligible to visit and use this website. If you do not agree with any of the Terms, do not access or otherwise use this website and its services or information contained on the website.
User shall be solely responsible for maintaining the confidentiality of their account and passwords. The user shall be solely responsible for all activities happening under his/her username whether authorized or not. User agrees to immediately notify the Company any unauthorized use of your Account and Password.
1. Any user registering / listing properties, ancillary services or any content on this site shall have requisite ownership rights or mandate / authorization of owners of the property or content hosted on site and user will be liable for the same.
In order to avail certain services on our website users are required to provide certain
information and/or may be required to register.
By using this website or its services shall expressly mean your irrevocable consent to
"Floorkey" to collect, store personal information and data provided by you and
information of your computers such as IP address, browser type, operating system etc. and
use the same for marketing and promotional efforts, data analytics and also contact you
and deliver information regarding advertising and product offerings.
This website maintains user preferences and session information. Disabling cookies in your browser might not allow you to perform certain activities.
This website complies with applicable Indian Laws. In order to co-operate with all law
enforcement inquiry, Floorkey may disclose all or part of your personal information
required by Law Enforcement authorities or bonafide requirement to prevent any breach
of law. If you use the services/information of the website from outside India, you are entirely responsible for compliance with applicable local laws.
Information displayed in product, services, advertisement and contents by third party provided on this website is not verified by "Floorkey". The users must independently verify bonafides of
advertisers, details of property / product services as well as rights / title, ownership of the property
etc. Floorkey shall not be responsible in this regard.
Floorkey shall not be responsible for any viruses, data corruption or tempering or delivery error.
You acknowledge and agree that information, services on this website are being provided on an "as is"
basis without warranty of any kind, express or implied, and may include certain errors, omissions, outdated information. The informations have not been independently verified or authenticated in whole or in part by Floorkey and do not warranty the accuracy or timelines of the information and services. Floorkey has no liability for any errors or omissions in the materials, provided on the website.
Floorkey disclaims any liability for any tangible or intangible, direct or indirect loss/damage which user
of this website may suffer.
The total liability of this website in any circumstances shall be limited to maximum of subscription/
fees / charges paid by the user to the website / to Ace Digibits LLP and for event happening within the
Conditions for use. Floorkey is not responsible for their contents and inclusion of such hyperlinks
does not imply any endorsement of materials or contents on such websites.
3. Refund in Failed Transaction
Since multiple Organizations and Financial Institutes and payment gateways are involved, reconciliation of failed transactions will be necessary. Hence, refund in the event of failed transactions
is not guaranteed for accuracy and timeline.
(a) The user shall not contravene any applicable law and shall not use the service for any unlawful
(b) This online platform shall not be used to send or receive any messages or posting of contents
which is offensive on moral, religious, racial or political ground or it is abusive, obscene, indecent
or defamatory spams, malware, misinterpretation, illegal contents. Floorkey is authorized
to remove, block such contents and terminate and / or suspend listing / subscription and
account of the user.
(c) The user shall not use information obtained from this website for any commercial use such as
selling informations to third party, telemarketing, bulk calling/SMS.
(d) The users shall not post listings / contents related to properties or products for which they do not
have ownership rights or duly authorized by the owner to publish the same on this website.
(e) The user shall not post or transmit any information or contents which contains virus of any kind
and violate network and system security.
(f) The user shall not use manual or automated software, applications, devices scripts, robots to
access, scrape, crawl or spider any webpage or other informations or contents on this website.
In any of above cases, Floorkey has right to initiate legal proceedings and claim damages and
and all revenue generated due to such use.
5. Termination and Suspension of Services
Floorkey at its sole discretion may terminate, restrict or suspend your use or access to the website
or your listing / subscription, any time without notice, based on its information, verification and
judgment of violation or breaches of this agreement of Terms and Conditions. On termination the
subscription / listing fees shall be forfeited.
You agree, indemnify and hold harmless "Floorkey" and Ace Digibits LLP, their partners, employees
and representatives from and against any and all liabilities, claims, costs and expenses that arise out
of or in connection with your use of this website.
7. Prices and Taxes
Prices of listing / subscription are subject to changes without notification and includes Taxes
and Levies applicable at Mumbai, India. If user is outside this territory / country he will be liable
to pay taxes & levies applicable as per location of the user. Floorkey shall not be responsible for
fluctuation in exchange rate of currency.
8. If any provisions of this agreement are invalid or unenforceable, the remaining provisions
will continue to be valid and enforceable.
9. Irrespective of Territory and Jurisdiction of access to Floorkey, Courts at Mumbai, India will have
exclusive jurisdiction in all claims and legal matters in respect of Floorkey.
10. Any material changes in this Privacy & Disclaimer Policy or Terms and Conditions of the agreement,
wherever required, will be displayed on the website and may be notified to you via email address
that you maintain with us.
11. Owners of this website may sell, transfer, share some or all assets in case of a merger, acquisition
or sale with existing or modified terms and conditions with the user.
8. Refund on Unlimited Listings:
Refund will be given to buyers of unlimited package if they meet all of following conditions:
a. There should be atleast 10 listings posted in Unlimited package
b. None of the listings under unlimited package has received any lead over 3 months of unlimited package.
c. Lead is defined as: Any sum of "total views, total bookmarks, total contact form, total phone view details, total search". Hence, Lead is sum of all counters for a property.
d. The listings under unlimited package should not have changed for atleast 2 months.
If all these conditions are met, you can raise a refund request by filling contact form at Contact Us or write to us at email@example.com with your transaction ID and your account email. Your request will then be processed for verification and approval.